PRÉAMBULEThe entire website as well as all the rights pertaining thereto is the property of La Kumpania de Sandrine, having its registered office at 146 Rue de la Scierie 62780 Cucq (France) and registered with the register of commerce and companies of Boulogne sur Mer under number 817.824.840.
The present general conditions of sale apply to all the orders placed with the La Kumpania de Sandrine company for the whole of the articles and services proposed by the www.culbutooriginal.com site by natural persons not business persons.
Consequently, the fact for any person ordering a product offered on sale on the Internet site of La Kumpania de Sandrine implies full and complete acceptance of these general conditions of sale that the Customer recognizes having been aware of before his order. La Kumpania de Sandrine reserves the right to modify at any moment the present general sales conditions.
Nevertheless, the General Sales Conditions applicable to the order placed by a Customer on the Site of La Kumpania de Sandrine are those accepted by the Customer at the time of placing the order.
ARTICLE 1 : INTEGRALITYThe present General Conditions define the entirety of the obligations of the various parties. In this sense, the Customer is considered to accept without reserve the entirety of the provisions envisaged under these general sales conditions. La Kumpania de Sandrine is for its part committed to respecting its role of retailer within the framework of the aforesaid conditions.
ARTICLE 2 : OBJECTThe present General Conditions have the aim of defining the rights and obligations of the various parties within the framework of the online sale of goods and services proposed by La Kumpania de Sandrine company to the Customer, from the order to the delivery, including payment.
ARTICLE 3 : FIELD OF APPLICATIONThe present General Conditions govern the sale of the products on the day of the placing of the order by the customer. They apply to all modes of placing of orders proposed by La Kumpania de Sandrine.
ARTICLE 4 : ORDER
4.1 Capacity to enter into contractEvery Customer of La Kumpania de Sandrine company declares that he has the capacity to enter into a contract on the conditions described hereafter, i.e. to be an emancipated minor or have reached legal majority and not to be protected within the meaning of article 488 of the French Code Civil.
La Kumpania de Sandrine reserves the right to refuse any order by a Customer with whom there exists, or which appears during processing, a dispute, in particular a dispute over payment.
4.2 Acceptance of the conditions by the customerThe present Conditions can be read directly on the www.culbutooriginal.com site. On simple request of the Customer, they can also be sent by electronic mail. The act of the Customer's ticking the box "I accept the general sales conditions", before proceeding to secure payment, constitutes an irrevocable acceptance which can only be called into question in the extreme cases envisaged under the present general sales conditions under the paragraph "right of retraction". The Customer accepts by this act to having read and understood the present Conditions and to accept them.
4.3 OrderThe automatic registration systems are considered as proof of the nature, content and date of the order. La Kumpania de Sandrine confirms the acceptance of the client’s order to the email address the latter has given. The sale will be concluded only after the confirmation of the order. La Kumpania de Sandrine reserves the right to cancel any order from a customer with whom there is a dispute over payment of a previous order. Information given by the buyer during the ordering process binds him: in case of error in the recipient's details, the seller cannot be held responsible for his incapacity to deliver the product.
Every order implies acceptance of the prices and description of the products available for sale. Any dispute on this point will intervene within the framework of a possible exchange and guarantees mentioned below. In every case, the supply online of the bankcard number and the final validation of the order by the Customer will constitute proof of the order and current liability for the sums for the products selected in the order. This validation constitutes signature and acceptance of all the operations carried out on the www.culbutooriginal.com site.
4.4 Confirmation of orderAn email is automatically sent to the customer in order to confirm the order provided that the email address indicated in the inscription form does not contain an error. The Customer must check the completeness and conformity of the information which he provides to La Kumpania de Sandrine. The latter cannot be held responsible for possible errors of data-entry and the consequences in terms of delay or delivery error. In this context, all the expenses engaged for resending will be the responsibility of the Customer.
ARTICLE 5 : INFORMATION ON THE PRODUCTS
5.1 Characteristics of the productsThe information, photographs and graphics presented on the sites or in the emails sent by La Kumpania de Sandrine are given only on a purely indicative basis.
The photographs illustrating the products are not contractual. If errors occur, the responsibility of La Kumpania de Sandrine shall in no case be engaged.
5.2 Availability of the productsLa Kumpania de Sandrine is committed to delivering the orders received only within the limit of the stocks of the product available. In the absence of availability of a product or products, La Kumpania de Sandrine is committed to informing the Customer as quickly as possible.
The unavailability of a product is mentioned on the product page concerned or in the shopping basket summary.
La Kumpania de Sandrine cannot be held accountable for the non-fulfillment of an agreed contract in the case of the product being out-of-stock or unavailable, of causes beyond control, of disruptions caused by partial or all-out strikes, in particular of the postal services, transport, and communications, flooding and fires.
ARTICLE 6 : PRICESPrices are indicated in Euros and are inclusive of tax, and are applicable only on the date of the confirmation of order sent by the Customer. They are likely to be modified at any time.
The prices do not take account of delivery charges, gift wrapping which will be indicated before the final confirmation of the order. The prices take into account the French VAT applicable on the day of the ordering However, the prices cannot be modified once the Customer has placed his order
Orders for delivery to countries outside the European Union are not subject to French VAT. The prices indicated on the website for such orders are free of tax and therefore do not take into account VAT. Nevertheless, these orders are subject to possible taxes and customs fees in the destination country.
These customs duties and any taxes related to the delivery of a product are to be paid by the customer and are his responsibility The customer is also responsible for verifying the possibilities of importing ordered items with respect to the governing laws of the destination country. We recommend the customer contact their local customs authorities for further information.
ARTICLE 7 : PAYMENT
7.1 Means of paymentThe price on the invoice given to the customer is the price indicated on the confirmation order given by La Kumpania de Sandrine.
The price of the products is payable in cash, by one of the means of payment proposed on the site the day of the actual order.
With Paypal, the customer can pay his order using - his credit card - his private card - or his Paypal account Whatever the way the customer uses PayPal, his confidential information is kept on the secure servers of Paypal and are never shared with Sandrine's Kumpania. After validating the order, the customer is redirected to the payment page. He chooses the means of payment he prefers and can then check all the data relating to his transaction, including the delivery address that he can modify if he wishes. In accordance with the Data Protection Act of January 6, 1978 the customer has, at any time, a right of access, rectification, and opposition to all of his personal data.
7.2 InvoiceThe purchase order which the Customer creates online or the confirmation of the order sent by email to the Customer by La Kumpania de Sandrine does not act as an invoice.
The Customer has the original of the invoice in his online account. The invoice does not come with the parcel. La Kumpania de Sandrine preserves an electronic example of each invoice.
ARTICLE 8 : DELIVERY
8.1 Delivery servicesProducts are delivered to the address indicated by the Customer on the purchase order. If the delivery address is not entered during the registration, the order will be delivered to the billing address.
For deliveries outside mainland France, the customer agrees to pay all taxes due on importation of products, customs duty, value added tax and other fees payable under the laws of the country receiving command. All orders placed at La Kumpania de Sandrine are destined to the personal use of the customers, customers. Customers or recipients of the products will not further sell part or all of the products. La Kumpania de Sandrine therefore refuses any judiciary responsibility if the customer does not pay the necessary taxes.
8.2 Standard delivery by Colissimo (usual delivery time of 48h):This method of delivery makes it possible for the Customer to receive his parcel within 48 hours as from dispatch thanks to La Poste and the expert or Profil Colissimo service (excluding processing and preparation time for the order which can take from 1 to 2 days). Deliveries are carried out from Monday to Saturday morning, excluding public holidays. The charges involved for this option depend on the total weight and volume of the ordered articles.
The parcel is dealt with by La Poste and is delivered upon being signed for at the delivery address indicated by the Customer. In the event of absence at the moment of delivery, a delivery notice will be left at the address of delivery indicated by the Customer, allowing him to collect his parcel from the nearest post office. The parcels are held at the post office for 15 calendar days. In the event of non-withdrawal within the time limits allowed by the transporter, the products will be returned to La Kumpania de Sandrine which reserves the right to refund the price of the products, with transport costs being at the charge of the Customer.
Any eventual delays cannot lead to the buyer asking for payment of damages.
Deliveries in EEC countries are done by postal service through colissimo Europe. Deliveries outside the EEC are done by international postal services.
War, riots, fires, strikes, accidents and the impossibility to be delivered are considered cases of Force Majeure, discharging the seller of the obligation to deliver. The merchandise always travels at the risk of the recipient.
8.3 PackagingThe products are packaged so as to respect the standards of transport in force, and to ensure an optimal protection of the products during their delivery. It is requested from the Customer to respect these same standards in the case of a product being returned because of after-sales service or for reasons of suitability. Any damage noted to a product arising from the product not being repackaged properly may lead to an only partial refund, or no refund in the event of the impossibility of resale in its state or in the event of a technical problem indicated having been worsened.
8.4 Damaged parcelsThe Customer must inspect the state of the parcel in the presence of the transporter and note any reserves necessary on the delivery slip in the event of partial or total deterioration. In the absence of noting such points, the product is considered to be accepted by the Customer and cannot be the subject of any dispute concerning its delivery. The Customer must notify La Kumpania de Sandrine by email so that La Kumpania de Sandrine can take the necessary measures as quickly as possible.
ARTICLE 9 : RIGHT OF WITHDRAWAL, RETURN AND EXCHANGE
9.1 Legal withdrawal periodYou have the right to cancel the order within 14 days after the reception of the items. In case of change or refund, send the items back as new and intact in their original packaging, with every eventual accessories, instructions and documents to the following address:
La Kumpania de Sandrine BP 15 62780 Cucq France
9.2 Terms of exercise of the right of withdrawalTo be accepted, any return must be previously reported to La Kumpania Sandrine by mail to [email protected] specifying the date of shipment, tracking number colissimo and the products you return.
If the Customer fails to meet the deadlines, La Kumpania de Sandrine will not refund the Customer.
The Items must also be provided with the purchase order, either on the return voucher, attached to the delivered Items signed by the Customer, or on any other document. Refund in case of use of the right of withdrawal will be made by the same means of payment as used by the Customer for the initial transaction, unless otherwise specified by the Customer.
ARTICLE 10 : GUARANTEES, CLAIMSGuarantees Pursuant to Article 4 of Decree No. 78-464 of 24 March 1978, the provisions hereof cannot deprive Customers of the legal guarantee which obliges the professional salesman to guarantee them against all the consequences of latent defects of the sold article.
In addition, the Company reminds that the products and information offered by La Kumpania de Sandrine do not replace, in any way, constant monitoring by adults. La Kumpania de Sandrine cannot be held liable for non-compliance with the legislation of the country where the products are delivered. It is up to the Customer to verify with the local authorities the possibilities of importing or using the products or services that you intend to order.
All claims should be sent beforehand by mail
ARTICLE 11 : RESPONSIBILITYThe products on offer confirm to French legislation in force and applicable to norms in France. La Kumpania de Sandrine cannot be held responsible in the event of non-observance of legislation in the country where the product is delivered. It is up to the Customer to check with the local authorities on the possibility of importing or using the products which he wishes to order.
Sandrine's Kumpania cannot be held liable for damages of any kind, whether material or immaterial or bodily, that could result from a malfunction or misuse of the products marketed.
La Kumpania de Sandrine cannot be held responsible for inconvenience and losses relating to the use of the Internet, in particular a breakdown in the service, the presence of computer viruses or external intrusions and more generally all cases defined by the courts as outside our control or committed by third parties. Hypertext links may send out to other sites than that of the www.culbutooriginal.com site. La Kumpania de Sandrine refuses any all responsibility if the contents of these sites contravene any laws or rules in force.
ARTICLE 12 : PERSONAL DATAThe communication of personal information collected for the purpose of the online sale is compulsory, as this information is necessary for processing and transporting the orders, as well as for preparing invoices and guarantee contracts. Lack of information would lead to the non-validation of the order.
Visitors or Customers of the www.culbutooriginal.com site have a constant right of access, modification, correction and suppression of the data which relate to them in application of article 34 of the French "data-processing & freedoms" law of January 6, 1978.
At the time of customer inscription or ordering, or within the framework of other specific operations, La Kumpania de Sandrine invites to receive its newsletters, its promotional offers, and / or to register to stay informed of its exclusive sales. At any time, the Visitor or Customer can modify his subscription through his personal account, or through the hypertext link appearing at the bottom of the offers received by email.
La Kumpania de Sandrine is committed to taking into account the modifications of subscription and of withdrawal of subscription to its commercial emails within the shortest possible delay.
Moreover, La Kumpania de Sandrine is committed not to communicate, either for free or with compensation, its customers' data to a third party.
ARTICLE 13 : INTELLECTUAL PROPERTYThe entirety of the contents (texts, comments, works, illustrations, images, videos, graphics, sounds… including underlying technologies used) posted on this site is reserved under copyright and intellectual property rights for the whole world. For this reason and conforming with the provisions of the French Code of Intellectual Property, only private use is authorized, subject to different provisions which may be even more restrictive from the code of intellectual property.
Any other use may constitute pirating and be sanctioned by the law covering intellectual property, except in the case of preliminary authorization by La Kumpania de Sandrine. Any total or partial reproduction of the La Kumpania de Sandrine company catalogue is strictly prohibited. Any person having an Internet site wishing to place on his site a simple link directly to the www.culbutooriginal.com site must request authorization from La Kumpania de Sandrine.
ARTICLE 14 : DURATION AND APPLICATIONThe present Conditions apply throughout the time of all online services offered by La Kumpania de Sandrine company. They can be modified at any time by La Kumpania de Sandrine. The Conditions applicable are those in force on the date of the registration of the order.
ARTICLE 15 : TERRITORIALITY AND APPLICATION LAWThe hereby sales terms and conditions are governed by the French Law.
In case of difficulties in the application of this contract, the customer and La Kumpania de Sandrine reserve the right, before any legal action, to seek an amicable solution.
Otherwise, for commercial customers, the Commercial Court of Paris has sole jurisdiction, regardless of the place of delivery and payment method accepted For any information concerning your order, don't hesitate to contact us: